FAQ’s

Self-storage is an easy, flexible, safe storage option for personal and business customers. We at Billericay Self Storage deliver clean, dry, individual units for you to keep your items in. You place your own padlock on the unit and you keep the key guaranteeing that you and only you has entry to your belongings.

You can keep almost anything in one of our units, from boxes to sofas, tables to snowboards, bikes to memorabilia, almost anything and everything you have in your home or workplace that you don’t have the space for. As long as it’s not flammable, dangerous, perishable, unlawful and of course… alive!

At Billericay Self Storage we provide 24 hour monitored CCTV and our Alarm is connected to police response. We understand that keeping you and your goods safe is a priority which is why we have the best systems.

The rate of storage is very much dependent on the size of the unit you require and how much insurance cover you require. We advise that the best course of action is to contact our friendly team to decide upon the ideal sized unit for your needs or visit our online quotation page.

You can access your storage unit 7 days a week. Please check our opening times, however should you require an out of hours service this can be arranged as a one off.

Our minimum storage period is 14 days. All we ask for is 14 days notice to terminate your agreement. You will receive any unused storage fees plus your refundable deposit when you first moved in. You can stay as long as you like. Our contracts are on a rolling basis

You will need to sign a simple agreement before moving into your unit. The contract takes around five to ten minutes to complete. This ensures that both parties are in agreement with the terms and conditions. You can download an example of our contract at the bottom of this page.

Yes. All items must be insured. Unfortunately your household policy will not cover your items in storage.

You should carefully calculate the true value of your items. In the event of a claim you will only be entitled to recover from the insurers the proportion of the loss as the declared value bears to the total replacement value of your goods. Excess £100.00.

It is a condition of the Licence Agreement that your property is insured for its full true total value and that cover is maintained throughout the total period of storage with the Facility Owner.
Please note that irrespective of whether or not you instruct the Facility Owner to arrange insurance for your property their liability for actual physical loss of or damage to your property whilst in store is limited by the terms of their Licence Agreement which form part of their contract with you.

SUBJECT TO YOU GIVING THE FACILITY OWNER INSTRUCTIONS TO INSURE, they can arrange on your behalf insurance Underwritten by Amica for AXA Versicherung AG and Others to cover physical loss or damage to your property whilst stored with the Facility Owner within their “Open Cover” insurance arrangements as summarised in the Insurance Terms & Conditions. You may inspect the policy at their office on request. Please note, the cover provided by us is optional however you will need cover whilst storing with us.

Yes. For a £50 deposit we will hold your unit for 28 days. You must however move in within 14 days otherwise your deposit is non refundable. Your reservation deposit will transfer over to your security deposit whilst you are storing with us and returned to you once you vacate.

1. The opening offer of a discount is for an introductory period and is available on selected room sizes only.
2. The discount will run to the agreed time when it will then revert to the standard rate. i.e 50% off for 8 weeks will run for a period of 8 weeks until it then reverts to the standard rate.
3. The minimum stay for any opening offer is 14 days; if you move out prior to the 14 day minimum stay period the offer will not apply to your storage or flexi office rental. 14 days notice to vacate is required to avoid penalty charges.
4. The promotion is offered to new customers that do not currently have storage with us.
5. You are only entitled to this offer once during your stay, regardless of how many additional rooms taken or room transfers made.
6. If the Customer Licence is transferred into another name, the opening offer will not be reapplied. If your items are moved to a relatives unit then we reserve the right to remove the discount at any time.
7. This promotion is for the duration of the discount stated and you can only choose one discount. This cannot be altered after the date of the move in i.e. you cannot then ask to switch to a longer term discount if you have already opted for 8 weeks half price.
8. This promotion applies to self storage, vehicle parking and flexi office rental only.
9. If you move out prior to the completion of your Opening Offer – and you have stayed 14 days or more – a proportion of the opening offer discount will be claimed back. i.e. If you take the 8 week option and then move out after 6 weeks, you will be refunded 2 weeks storage at half price.
10. Billericay Self Storage / Big Bear Self Storage reserve the right to withdraw the discount at any time.
11. This offer is not applicable for National Customers.
12. This quote is valid for 28 days from the quote date.